Privacy Policy for Digivent Inc.
At Digivent Inc., we are committed to protecting the privacy of our clients, website visitors, and partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data, ensuring compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) for European Union users, and guidelines relevant to data protection laws in Pakistan and the United States.
By using our website, you agree to the terms of this policy. If you have any questions, please contact us using the details provided at the end of this document.
1. Information We Collect
We may collect the following types of information:
- Personal Data: Name, email address, phone number, and other personally identifiable details you voluntarily provide when interacting with our website (e.g., filling out forms, subscribing to newsletters).
- Usage Data: Automatically collected information about your use of our website, such as IP address, browser type, operating system, and browsing activity. This data is collected through cookies and similar tracking technologies.
- Cookies: We use cookies to enhance your experience. You can control cookie settings via your browser. Disabling cookies may affect certain functionalities of the site.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and maintain our services.
- To improve your experience on our website.
- To respond to inquiries and provide customer support.
- To send you promotional information if you have opted in.
- To analyze website usage to optimize performance.
- To ensure data security and prevent fraud.
3. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your data with:
- Service Providers: Third-party vendors that assist in website operation, such as hosting providers, email marketing platforms, and analytics services. These vendors are required to protect your data.
- Legal Compliance: If required by law or necessary to protect the rights and safety of Digivent Inc., our clients, or others.
4. GDPR Compliance (for EU Residents)
If you are located in the *European Union (EU), the *General Data Protection Regulation (GDPR) provides certain rights regarding your personal data. We adhere to these rights and regulations, including:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request corrections to inaccurate or incomplete personal data.
- Right to Erasure: You can request the deletion of your personal data, subject to legal exceptions.
- Right to Data Portability: You can request to receive a copy of your data in a structured, machine-readable format.
- Right to Restrict Processing: You can request that we limit the processing of your personal data under certain circumstances.
- Right to Object: You can object to our processing of your personal data in some cases, such as for direct marketing purposes.
- Data Retention: We will retain your data for as long as is necessary to fulfill the purposes for which it was collected, or as required by law.
- International Data Transfers: If you are located in the EU, your data may be transferred outside the EU, including to the United States and Pakistan. We ensure that any data transferred internationally is protected by appropriate safeguards as required under GDPR.
5. Data Protection in Pakistan
In Pakistan, there are currently no specific data protection laws comparable to the GDPR. However, Digivent Inc. follows internationally recognized data protection standards to ensure the security and privacy of personal data. We adhere to the following principles:
- Data Security: We implement technical and organizational measures to protect personal data from unauthorized access, disclosure, or misuse.
- Data Minimization: We collect only the personal data that is necessary for our operations and services.
- Transparency: We clearly communicate how and why personal data is collected, used, and shared with individuals.
We also comply with relevant guidelines from Pakistan’s Prevention of Electronic Crimes Act (PECA) 2016, which governs cybercrimes and the protection of personal data in electronic transactions.
6. Data Protection in the United States
In the *United States, data protection laws vary by state, but Digivent Inc. follows best practices for safeguarding personal data across jurisdictions. We also adhere to the principles of the *California Consumer Privacy Act (CCPA), as applicable to residents of California, which grants the following rights:
- Right to Know: You can request to know what personal information is collected, used, or shared.
- Right to Delete: You can request the deletion of your personal information, subject to certain conditions.
- Right to Opt-Out: You can request to opt out of the sale of personal information (though we do not sell your data).
- Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights.
7. Client and Service Provider Agreements
In addition to the general privacy practices, we emphasize the following key points in our client agreements:
- Work Plan Agreement: The Client and Digivent Inc. will collaboratively define the work plan at the project’s onset.
- Project Scope: Once approved, any changes to the scope will be treated as formal change requests, subject to further discussion and cost evaluation.
- Client Feedback: The Client must remain actively engaged and provide timely feedback during the development process.
- Materials Provision: The Client is responsible for providing all necessary materials (text, images, videos) within a reasonable timeframe.
- Content Management: All website content will be managed through WordPress CMS for WordPress websites unless otherwise agreed upon.
- Hosting and Domain: The Client will provide or facilitate access to hosting and domain services.
- Scope Changes: Any changes in scope will impact project timelines and costs, managed via the Change Management process.
- Bug Fixes: Any bugs identified during the project lifecycle will be rectified at no additional charge.
- Post-Launch Support: Separate agreements will cover ongoing support and feature enhancement post-launch.
- Maintenance Agreement: A yearly maintenance agreement will be discussed and offered based on client needs.
8. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is entirely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
9. Links to Third-Party Sites
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted here with an updated revision date. We encourage you to review this policy regularly.
11. Contact Us
For questions about this Privacy Policy or your data rights, please contact us at:
Digivent Inc.
Email: contact@digiventinc.com